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Returns Policy

Returning orders to us is easy. Whatever your reason, we offer a refund within 28 days of delivery.

You must complete the returns form sent to you with your order and send it back to us with the items you are returning.

We offer a selection of ways for you to return items, details of which are below. Please note that you remain responsible for the items until they reach us.

Unless faulty, items returned must be returned in their original packaging and in a re-saleable condition.

Delivery charges will be refunded in cases where the goods are faulty. If an entire order is cancelled within the 14 day cancellation period then the standard delivery charge will be refunded. If you chose to pay extra for an expedited delivery service, we will only refund the cost of a standard delivery. Please note that if you keep part of an order (including any free gifts), you may not be entitled to any refund of the delivery charge.

Used faulty goods must be returned in clean condition to be accepted for a refund. This is to ensure the health and safety of the teams handling returns. This does not affect your statutory rights.

We are unable to accept returns of swimwear, underwear, perishable products such as food (save where such products have a prolonged use by date) or PPE equipment such as helmets, climbing ropes, harnesses, karabiners or slings.

Please see our Terms and Conditions for more details.

Returns Methods

In Store

All items can be returned to any Fishing Republic or GO Outdoors store for FREE. Just take the goods you want to return accompanied with the dispatch note or receipt and the store team will be happy to assist you.

If you paid using a credit or debit card please make sure you have this with you so we can process a refund. The time banks take to process payments can vary. Please allow 5 working days for a refund to appear in your account.

If you paid using Klarna, PayPal, PayPal Credit or Apple Pay, we'll send the items to our Web Returns team on your behalf free of charge. Once received they will process your return. Any replacement items will be sent to the same store or address as the original order.

Returns Portal

Visit our Returns Portal to choose your preferred method of return from the following options:

24/7 InPost Lockers

No printing required at home or when you drop off your return. Just scan. Drop. Done. You don’t even need a label!

All items from the same order should be returned in one parcel. Maximum parcel size: 41cm x 38cm x 64cm.

Visit our Returns Portal

Asda Returns

Simple Returns At Asda - No Printer Required

No printer required when returning your order at Asda. Visit our returns portal to register your return to get a QR code and print a label in store. Simple!

You can choose from over 600 convenient Asda stores across the UK. With easy parking and extended opening hours you can return at a time that suits you.

Visit our Returns Portal

Evri Returns

Return your parcel with ease using Evri return system, available on both small and large parcels. Choose from home collection or drop off at a parcel shop or locker.

Please note: Parcel shop and locker drop off only available on parcels up to 30cm long with a maximum weight of 15kg.

Visit our Returns Portal

Visit our Returns Portal

By Post

You can make your own arrangements through any postal carrier. We recommend you use a service that can provide proof of postage as the items remain your responsibility until we receive your parcel. Some services offer levels of compensation in case your parcel becomes lost or damaged. We suggest this is considered especially when returning high value items.

Please address returns parcels to:

Fishing Republic Returns,
Grand Central Hub
22 Central Park Estate, Mosley Road
Trafford Park
M17 1PG

PayPal Returns

Full terms and conditions are available at https://www.paypal.com/uk/webapps/mpp/refunded-returns/general-conditions

Most Frequently Asked Questions

Contact Us

If you would like to get in contact with us please go to the contact us page.

Fishing Republic Help

Sorry to hear that you are having an issue. For us to help you further please quote the following to our customer care team.

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