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Delivery information
Contactless Delivery
You can be reassured by our contactless delivery. Our delivery team will place the package on your doorstep, knock on your door, then step back. We will not require a signature but will simply ask for a name. If you are not available to answer the door we will retry delivery on the following working day.
Extended Delivery Times
We are working hard to ensure orders are processed quickly and safely. However, to keep up with the increased demand of online shopping, and to protect our colleagues, we have temporarily extended delivery times to 5-7 days. During this time next day delivery will not be available.
Delivery Options
All deliveries unless time specific will be made between 7am and 9pm. Please note orders will require a signature upon delivery unless otherwise requested on special instructions.
Delivery method | Information | Price |
| Standard UK Delivery (5-7 Days)Available | FREE Standard Delivery when you spend £15 Contactless delivery, 7 days a week between 8am-8pm Standard Delivery takes 5-7 days. Once despatched you will receive updates from the courier. | £3.95 |
| Click and Collect (7-10 days)Unavailable | Order online and have your items delivered to a store. Orders take 3-5 days to arrive, you will be notified when your order is ready to collect. | FREE |
| Premium Express DeliveryUnavailable | Delivered in 2 working days Delivered by DHL or Hermes. Orders must be placed before 4pm to arrive in two working days. A tracking link will be provided once your order is despatched. | £5.95 |
| British Forces Post Office (BFPO)Unavailable | Orders should be received by the British Forces Post Office within 5 working days | FREE |
| Free Gift Card DeliveryAvailable | Get FREE UK Delivery on all gift cards! This option is not available if you also order other items at the same time. | FREE |
| International Deliveries | Currently unavailable, check back for updates - coming soon. |
Remote or Rural Deliveries
Some more remote parts of the UK are more difficult and expensive to reach. We will do all we can to deliver to these areas at the standard cost of £4.95 but prices and delivery times may vary. If in doubt, please call us for more information.
Postcodes | Area | Next Day delivery times |
| AB37-AB56 | Aberdeen | 24-48 Hours |
| IV1-IV63 | Inverness | 24-48 Hours |
| FK19-FK21 | Falkirk | 24-48 Hours |
| KW1-KW17 | Kirkwall, Orkney | 48 Hours |
| PA21-PA78 | Argyll and Bute | 24-48 Hours |
| PH14-PH44 | Perth | 24-48 Hours |
| HS1-HS9 | Western Isles | 72 Hours |
| KA27-KA28 | Kilmarnock | 24-48 Hours |
| ZE1-ZE3 | Lerwick | 72 Hours |
| IM | Isle of Man | 48 Hours |
| PO 30-31 | Isle of Wight | 24-48 Hours |
| BT 1-99 | Northern Ireland | 24-48 Hours |
Working Days and Bank Holidays
Working days - are Monday to Friday excluding UK Bank Holidays. E.g. an order placed on a Friday after 8pm for Next Day Delivery will be delivered on the following Tuesday.
Bank Holidays are not normal working days and therefore are not available for delivery and should not be included in processing times.
Further Information
All orders require a signature. All valuable orders are shipped using an insured service. We reserve the right to charge more for delivery if the order is to be delivered to a remote area as signified above, or for very large or valuable items. We will always contact you to discuss the options before making additional delivery charges.
We reserve the right to alter our delivery charges in future without warning. Any changes made will be advertised on this page. We reserve the right to refuse delivery of we deem it necessary, or to charge for delivery where the wrong delivery type is specified. We reserve the right to refuse service in exceptional circumstances. We reserve the right to deviate from our published delivery charges if necessary.