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Delivery information

Contactless Delivery

You can be reassured by our contactless delivery. Our delivery team will place the package on your doorstep, knock on your door, then step back. We will not require a signature but will simply ask for a name. If you are not available to answer the door we will retry delivery on the following working day.

Delivery Options

All deliveries unless time specific will be made between 7am and 9pm. Please note orders will require a signature upon delivery unless otherwise requested on special instructions.

Delivery method

Information

Price

Standard UK Delivery (3-5 days)Available
FREE Standard Delivery on all orders
Delivered in 3-5 days by Hermes between 8am and 8pm, 7 days a week. Once despatched you will receive updates from the courier.
FREE
Standard UK Delivery (3-5 days)Available
FREE Standard Delivery on all orders
Delivered in 3-5 days by Hermes between 8am and 8pm, 7 days a week. Once despatched you will receive updates from the courier.
FREE
Click and Collect (7-10 days)Unavailable
Order online and have your items delivered to a store. Orders take 3-5 days to arrive, you will be notified when your order is ready to collect.
FREE
Premium Express DeliveryUnavailable
Delivered in 2 working days
Delivered by DHL or Hermes. Orders must be placed before 4pm to arrive in two working days.
A tracking link will be provided once your order is despatched.
£5.95
British Forces Post Office (BFPO)Unavailable
Orders should be received by the British Forces Post Office within 5 working days
FREE
Free Gift Card DeliveryAvailable
Get FREE UK Delivery on all gift cards! This option is not available if you also order other items at the same time.
FREE
International DeliveriesCurrently unavailable, check back for updates - coming soon.

Remote or Rural Deliveries

Some more remote parts of the UK are more difficult and expensive to reach. We will do all we can to deliver to these areas at the standard cost of £4.95 but prices and delivery times may vary. If in doubt, please call us for more information.

Postcodes

Area

Next Day delivery times

AB37-AB56Aberdeen24-48 Hours
IV1-IV63Inverness24-48 Hours
FK19-FK21Falkirk24-48 Hours
KW1-KW17Kirkwall, Orkney48 Hours
PA21-PA78Argyll and Bute24-48 Hours
PH14-PH44Perth24-48 Hours
HS1-HS9Western Isles72 Hours
KA27-KA28Kilmarnock24-48 Hours
ZE1-ZE3Lerwick72 Hours
IMIsle of Man48 Hours
PO 30-31Isle of Wight24-48 Hours
BT 1-99 Northern Ireland24-48 Hours

Working Days and Bank Holidays

Working days - are Monday to Friday excluding UK Bank Holidays. E.g. an order placed on a Friday after 8pm for Next Day Delivery will be delivered on the following Tuesday.

Bank Holidays are not normal working days and therefore are not available for delivery and should not be included in processing times.

Further Information

All orders require a signature. All valuable orders are shipped using an insured service. We reserve the right to charge more for delivery if the order is to be delivered to a remote area as signified above, or for very large or valuable items. We will always contact you to discuss the options before making additional delivery charges.

We reserve the right to alter our delivery charges in future without warning. Any changes made will be advertised on this page. We reserve the right to refuse delivery of we deem it necessary, or to charge for delivery where the wrong delivery type is specified. We reserve the right to refuse service in exceptional circumstances. We reserve the right to deviate from our published delivery charges if necessary.